Returns & Exchanges
We want you to love your Mimi & Lula accessories, but if you're not completely satisfied, you can return your items within 30 days of receipt. Please ensure products are unused, in their original packaging, and with all tags attached.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging to ensure they stay protected during transit.
Ship It Back
Print your prepaid shipping label, attach it to the outside of your parcel, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing